Refund Policy

We believe in our service quality and want you to experience it before committing. That's why we offer a free trial: • Try Before You Buy: Test our full service with no payment required • Full Access: Experience all 120,000+ channels during your trial • No Credit Card Needed: Sign up without providing payment information • No Obligation: Cancel anytime during the trial with no charges We encourage all potential customers to use our free trial to ensure our service meets their expectations before making a purchase.

We offer refunds under the following conditions: • 7-Day Window: Refund requests must be made within 7 days of your purchase date • Valid Reasons: Technical issues we cannot resolve, service not as described, or dissatisfaction with quality • First-Time Purchases: Refunds are typically available for first-time subscribers only • Unused Service: Refund amount may be prorated based on usage To be eligible, you must not have violated our Terms of Service and must provide a valid reason for your refund request.

To request a refund, please follow these steps: • Contact Support: Email us at support@globaliptv.net with your refund request • Include Details: Provide your account email, purchase date, and reason for refund • Order Confirmation: Attach your order confirmation or transaction ID • Response Time: We will respond to your request within 24-48 hours Our support team will review your request and guide you through the refund process. Please be patient as we work to resolve your issue.

Refunds will NOT be issued in the following circumstances: • After 7 Days: Requests made more than 7 days after purchase • Account Sharing: If your account has been shared with others in violation of our terms • Chargebacks: If you initiate a chargeback with your payment provider instead of contacting us • Terms Violation: If your account was suspended for violating our Terms of Service • Promotional Plans: Heavily discounted or promotional subscriptions may have different refund terms • Repeat Requests: Multiple refund requests from the same user may be denied

Once your refund is approved: • Processing Period: Refunds are processed within 3-5 business days • Payment Method: Refunds are issued to the original payment method • Bank Processing: Your bank may take an additional 5-10 business days to reflect the refund • Confirmation: You will receive an email confirmation once the refund is processed If you do not see your refund after 10 business days, please contact your bank or payment provider first, then reach out to us if the issue persists.

If you have any questions about our Refund Policy or need assistance: • Email: support@globaliptv.net • Response Time: We aim to respond to all inquiries within 24-48 hours • WhatsApp: Available for urgent matters We are committed to ensuring customer satisfaction and will work with you to resolve any issues you may encounter with our service.